Rider Guide

The purpose of the Rider Guide is to give the basics about using the Presidio GO. If you have other questions, please check the FAQs or contact us at transportation@presidiotrust.gov. The Presidio GO Shuttle system provides transportation to and around the Presidio seven days a week. It is free and available to everyone (with the except of some trips that require a Presidio GO pass). The system features two routes. Presidio GO Downtown offers service between the Transbay Terminal, Embarcadero BART, and Union Street/Van Ness Avenue and the Presidio. The South Hills serves more than 20 destinations within the Presidio. Many stops are within a short walking distance from Muni or Golden Gate Transit bus lines.

Rules for Riding

1. FLASH YOUR PASS – Presidio GO passes are required on some trips.
   A Presidio GO pass is required on the Presidio GO Downtown route weekdays during some trips in the morning (7:30 am to 9 am) and evening (4:30 pm, 5 pm, 5:30 pm, and 6 pm) commute hours. Passes are given to those who work or live in the Presidio. If you do not have a pass, you will not be permitted to board the bus during these times. To inquire further, please contact the Presidio Trust Transportation Department at transportation@presidiotrust.gov or (415) 561-2739. To make the boarding process as efficient as possible, please show your pass to the driver as you board.
2. OFFER YOUR SEAT - Please make seats at the front of the bus available to persons with disabilities and seniors.
   Feel free to sit at the front of the bus, but stay alert so you can offer your seat to those that need it more than you do.
3. KEEP IT SEALED - Keep all food and drinks in closed containers.
   Eating is not allowed on the buses. Disposable cups are not permitted. Please dispose of beverages in disposable cups before boarding the bus.
4. MIND YOUR MANNERS - Do not engage in behavior that might create a nuisance to the driver and other passengers.
   Please avoid excessive noise – your fellow passengers would prefer it if you saved your phone call until you exit the bus and use headphones while listening to music.
5. CARRY YOUR PET - Pets must be kept in a carrier.
   Service animals are welcome on the buses. Other animals must be kept in a carrier. Leashed and muzzled dogs may be let on the shuttle at the driver’s discretion but may not sit on the seats. Please do not bring your non-service pet on Presidio GO during peak commute hours.

The Buses

The Downtown buses are decorated with photos of the Presidio’s historic forest and the illuminated sign will read “EXPRESS PRESIDIO”. These buses are fueled on compressed natural gas and can seat up to 37 passengers plus standees. The wheelchair ramp is located at the front of the bus (ramp dimensions: 47” length by 31” width) and there is capacity for up to two wheelchairs. The bike racks can accommodate two bicycles.

The South Hills buses are smaller to better handle the Presidio’s big hills and narrow roads. Some buses fueled on compressed natural gas and the Presidio’s battery electric bus also operates on the South Hills Route. The buses have capacity for two wheelchairs. The bike racks can accommodate two bicycles.

Locating a Bus Stop

Presidio Transit Center
All routes begin and end at the Presidio Transit Center, the transportation hub of the Presidio. The SF Muni 43 bus makes frequent stops at the Presidio Transit Center on its route that extends from Fort Mason to the Marina District and through the center of the city. The restrooms at the Transit Center are open to all. Best of all, it is located just steps away from the Presidio Visitor Center, where you can start your day in the park.

Downtown Route towards Presidio

SF Transit Center - Howard Street at Beale
The Downtown Route picks up and drops off on Howard Street between Beale Street and Main Street. This is across the street from the SalesForce Transit Center.

Embarcadero BART Pick Up – Drumm at California Street
The Downtown Route shares this Muni bus shelter just steps from Market Street and the Embarcadero BART. The bus stop is on Drumm Street and is just outside the Hyatt Regency. Look for the Presidio GO sticker on the Muni flag pole.

Van Ness Avenue and Union Street Inbound Stop
The Downtown Route picks up at Van Ness and Union when heading towards the Presidio. The stop is on the north side of Van Ness at Union and it is shared with the Muni 47 & 49. You cannot get off at this stop coming from Downtown.

Letterman Digital Arts Inbound Stop - Just inside the Lombard Gate, the Letterman Digital Arts Inbound stop is the first stop in the Presidio. The cross streets are Lombard Street and Ruger Street.

Tides Inbound Stop - This stop is located on Letterman Drive and is just outside Tides.

Presidio Community YMCA Inbound Stop – This stop is located on the corner of Lincoln Blvd and Girard Rd.

Downtown Route towards Downtown

Presidio Community YMCA Outbound Stop – This stop is located on the corner of Lincoln Blvd and Girard Rd. This bus stop is shared with the MUNI 43.

Tides Outbound Stop – This stop is on eastbound Letterman Drive and is also shared with Tides.

Letterman Digital Arts Outbound Stop – Located on eastbound Letterman Drive, directly across from Building C at the Letterman Digital Arts Center.

Lombard Gate Stop – The shuttle picks up just outside the Lombard Gate when heading downtown.

Van Ness Avenue and Union Street Drop Off – You can exit the bus on Van Ness and Union when departing from the Presidio. This is a shared bus stop with the Muni 47 & 49. No boarding is permitted at this stop.

Embarcadero BART Drop Off – The Downtown Route drops off at Davis St and California St, just one block from the Embarcadero BART.

SF Transit Center – Howard Street at Beale - The Downtown Route picks up and drops off on Howard Street between Beale Street and Main Street. This is across the street from the SalesForce Transit Center.

South Hills Route

The South Hills Route operates as a loop that begins and ends at the Presidio Transit Center. The route has about 20 stops within the park. To be dropped off at a stop, you must pull the stop request cord. Drivers do not automatically pull over at stops. The shuttles are not “hop on, hop off” or guided tours – they serve as transportation to specific destinations and will return to the stop in 30 minutes on the next loop.

Presidio GO Passes

A Presidio GO pass is required on the Presidio GO Downtown route weekdays during some trips in the morning (7:30 am to 9 am) and evening (4:30 pm, 5 pm, 5:30 pm, and 6 pm) commute hours. Passes are given to those who work or live in the Presidio. You can also use a MUNI Visitor Passport or a Letterman Digital Arts Center Employee ID to ride on pass-restricted trips.

MUNI Visitor Passport is not a MUNI monthly pass or a Clipper Card. A Visitor Passport can be purchased for 1, 3, or 7 consecutive days of unlimited rides on Muni, Muni Metro, historic streetcars, and cable cars. Learn more about the passport here. You can buy a Visitor Passport using MuniMobile or at select retail locations.

To inquire further or to receive a Presidio GO pass, please contact the Presidio Trust Transportation Department at transportation@presidiotrust.gov or (415) 561-2739.

Downtown Route Seat Finder

The Downtown Route can become crowded during the commute hours. Use our Seat Finder Chart to find out which trips have the most seats available.

Catching and Boarding the Bus

Help out the driver by being visible and signaling when the bus approaches. Many Presidio GO stops are shared with other transit agencies and this lets the driver know when to stop.

Some bus stops have limited visibility due to lighting or other environmental factors. If this is the case, try to use bright, reflective clothing or safety lights.

Real-time Shuttle Info

The Presidio GO shuttles are generally on-time and you can rely on the schedule. However, sometimes heavy traffic can cause delays. You can track the shuttles in real-time and receive current arrival information in several ways:

• Smartphone: Download the Transit App. This app also includes helpful trip planning tools.
• Text message: Text “Presidio [Stop ID #]” to 41411.
• Desktop computer: Visit www.presidiobus.com. The live map is also mobile friendly.

Bikes on the Bus

Each bus is equipped with a bike rack with capacity for two bikes. To load your bike onto the bus, first make sure the bus stops completely and the driver acknowledges you. Squeeze the handle and lower the rack. Place your bike in the rack and place the bar over your front wheel. When exiting, let the driver know you will be removing your bike. Remove your bike and fold up the rack.

Holiday Schedules

On federal holidays, the Presidio GO runs on a weekend schedule. On Christmas Day, there is no Presidio GO service.

Federal Holidays: New Year’s Day, Martin Luther King. Jr. Day, Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Transit to other parks

Fort Mason – From the Presidio Transit Center, take the Muni 43 (inbound to Fort Mason). Exit at the last stop, Marina Blvd & Laguna St.

Lands End – From Baker Beach, take the Muni 29 (outbound to Paul + Third Street) and exit at 25th Ave & Geary Blvd. Then board the Muni 38 (outbound to Lands End) and exit at 48th Ave & Point Lobos Ave.

From the Presidio Transit Center, take the Muni 43 (outbound to Munich + Geneva) and exit at Presidio Ave and Geary Blvd. Then board the Muni 38 (outbound to Lands End) and exit at 48th Ave & Point Lobos Ave.

Golden Gate Park – From the Presidio Transit Center, take the Muni 43 (outbound to Munich + Geneva) and exit at Cole Street & Haight Street.

From Baker Beach, take the Muni 29 (outbound to Paul + Third Street) and exit at 25th Avenue & Fulton Street.

Muir Woods – Marin Transit runs a seasonal shuttle to Muir Woods.

To arrive at the Pohono St. Park and Ride in Sausalito, board the Golden Gate Transit Route 4 (North) from the Golden Gate Bridge Toll Plaza or from Richardson Ave & Francisco Street. Exit at Pohono St. Park and Ride.

Marin Headlands - Muni operates the 76X-Marin Headlands Express to the Marin Headlands on the weekends and select holidays. It makes multiple stops in the Golden Gate National Recreation Area, including at the Marin Headlands Visitors Center.